Digital Body Language By Erica Dhawan

Digital Body Language By Erica Dhawan

Digital body language refers to how you say something, and the cues and signals you send out in your digital messages. The tone of digital communication gets misinterpreted all the time. In this course, we will explore the book 'Digital Body Language' by Erica Dhawan in which we will share the tools and strategies to effectively convey your ideas, negotiate relationships, and build trust through your digital body language.
Communication
Leadership
Technology
Content Rating: U

Episodes

03:13 min
The tone we will use in our digital communication gets misinterpreted about 50% of the time. This can create mistrust and confusion, leading to far-reaching consequences. This series will highlight the importance of having the right communication processes and how we can use our digital body language to get our ideas across effectively.
03:32 min
Empathy drives morale, engagement, innovation, and retention among employees. However, digital communication makes it difficult to show empathy. This video will explore all the drivers that create disconnect while communicating digitally.
02:37 min
One can't get away with the stressors that power dynamics cause while communicating digitally. After watching this video, you will be equipped with the tool to guide your digital communication with various stakeholders at your workplace.
01:29 min
This video will introduce you to a quiz that will help you help you recognize your digital stressors.
02:21 min
We need to start recognizing the factors that trigger digital anxiety in our communication. In this video, you will explore how receiving a brief and sloppy text/email can hurt your morale and what you can do when you receive a message like this.
02:10 min
Some phrases that are used in digital conversation might be polite but can be construed as coded micro-aggression. This video will equip you with the ability to avoid passive-aggressive behavior when communicating with your boss or a co-worker.
03:04 min
Not getting a response to an email or a text can be another source of anxiety. This video provides you with tips to deal with the anxiety caused by ghosting and what can you do, as a sender and a receiver, to avoid digital ghosting.
03:04 min
Workplace culture over the years has become more informal and if you are a person who tends to be more formal in your communication, it can make your sound unfriendly. After watching this episode, you will be able to consider the relationship of the person receiving your communication and tailor your communication accordingly to reduce anxiety to the receiver.
02:36 min
Sometimes the best intentions might be misinterpreted in a different way due to your communication style. In this episode, you will be able to analyze your response to ensure you communicate clearly without much room for confusion.
03:03 min
The mode in which you choose to communicate is as important as how you communicate. After watching this video, you will ask pertinent questions before choosing the medium to communicate.
03:26 min
Punctuations, emojis, hashtags, likes, and all-caps in digital communications are like non-verbal cues which we use in our face-to-face communication. This video will help you use digital non-verbal cues in a thoughtful manner.
02:17 min
A delay in response from bosses can make employees anxious leading to them imagining the worst-case scenario. This video will help you, as a leader, frame your responses in a way that alleviates the anxiety that might have caused the delay. It also, as a receiver of communication, prepares you to expect delays in responses in digital communication.
01:38 min
This episode will help you determine your digital communication style.
03:24 min
We will now discuss various ways you can use your digital communication to have a positive impact on your team and colleagues. In this video, we will explore how to use your body language to show appreciation towards your team and colleagues.
03:22 min
Poor communication can lead to failures, confusion, and a decrease in morale. After watching this episode, you will apply the principles to communicate clearly and decrease the chances of any confusion.
03:25 min
Effective collaboration requires clear communication without leaving any room for misinterpretation, fear, or anxiety. This episode will explore the principles that you need to keep in mind to collaborate confidently in this digital age.
02:13 min
All the laws if implemented properly will give rise to a culture of total trust within an organization. This video lays downs the steps organizations can take to create a culture of total trust among employees.
01:16 min
As a team leader, how do you measure if your team feels psychologically safe under your leadership? You can use the quiz discussed in the video to measure it and take actions based on the result.
03:50 min
There is a difference in expectations depending upon which gender one is communicating with, and organizations need to understand this difference to improve clarity in communication. This video will equip you with steps that you can take to bridge the gender divide in communication within your organization.
02:07 min
This video will recap all the insights and lessons from the series.