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Future Ready Podcast

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Upskill with the world’s most influential books in bite-sized lessons.

Women At Work

Mindfulness

Inspiring Icons

A Book In 12 Minutes

Building Good Habits

INSIGHTS FROM BEST-SELLING BOOKS

Upskill with business leaders, subject matter experts and faculty from top universities.

Lessons From Unusual Leaders

Team Building 

Lessons On Change Management

Lessons From Rising Leaders

Lessons From Big Brands

INSIGHTS FROM FACULTY & EXPERTS

Management guru Peter Drucker's Harvard Business Review article turned into a classic handbook -- as relevant for leaders and managers today -- as it is for any performance-conscious worker. This series guides you to steadily climb the success ladder, professionally as well as in your personal life. Keep watching!

The secret to effectively manage your career -- and your life -- lies in truly understanding yourself, says Peter Drucker, also known as the Father of Management. Stay tuned to find out how you can become the CEO of your career.

Knowing what you excel at and honing these skills to perform better can be a fulfilling purpose. Learn how to use the Feedback Analysis tool to assess your strengths and weaknesses -- to become the best version of yourself.

Know Your Strengths Through Feedback Analysis

You can only build performance on strengths, not weaknesses. To understand your strengths, keep a record of actions and outcomes, comparing results over a period of time.

Recognizing your weaknesses helps you steer clear of these inhibiting areas and play to your strengths instead. There are five moves to make after the feedback analysis. What are they? Watch and learn.

Build On Strengths, Stay Clear Of Weaknesses

Focus on building strengths, not fixing your weaknesses. Practice humility and maintain a positive, open approach toward others.

Our personality defines our style of functioning. So even though you might understand what you need to do to enhance your performance, you might be confused about how to do it. Drucker wants you to ask yourself a few questions first.

Understand Your Personality To Maximize Performance

Understand your unique process of getting things done. Ask yourself if you prefer to solve problems quietly or with others, or whether you prefer loose versus structured discussion.

Values make the person you are. You cannot perform at your optimum best if your values conflict with your role. So do you like the personality you see in the mirror after you wake up?

Recognize Your Values To Know Where You Belong

Your own values and beliefs will determine whether you're a fit for your organization. Ask value-related questions about the results your organization wants, its hiring practices, and how it measures progress.

Don't waste time in mulling what you can work on, advises Peter Drucker, think about what your greatest contribution can be instead. A little tip: Let honesty guide you.

In figuring out what career to pursue, ask yourself what contribution you want to make. Answer this question based on your strengths, personality, values and desired outcomes.

After looking inwards, it is time to look around us at our relationships with others. Personality conflicts, values, trust... all stem from good, or bad, relations. It's important to understand what clicks and what ticks off your counterparts. Why? This video has the answers.

Take Responsibility For Your Relationships

Managing relationships means taking responsibility for your communication. Tailor your communications to match the styles of the people you work with.

What is the equivalent of a mid-life crisis at the workplace? And what can you do if it catches you unaware? Peter Drucker offers three solutions for a second inning.

Careers often stagnate mid-life and yet continuing to contribute can be vitally important to your sense of wellbeing. In this phase, consider adjusting your work to build new skills and tackle new challenges.

It doesn’t matter how much data you have. How you use it successfully is what counts, says Big Data guru, Bernard Marr. But how do you know what data to collect and how to use it? In this series, Mike Sheehan, a principal at thoughtLEADERS, LLC helps you determine your strategic data needs and offers actionable advice on how to use your data to improve business performance. This is a primer for businesses wanting to create a robust data strategy and gain a competitive advantage.

Today, data is transforming how we live and work. But how does one harvest benefits from Big Data? Understand how to build a robust data strategy for your organization by getting inspiration from real-world examples and get yourself ready to drive your business success through data.

There are three key aspects around using data to better understand your market and customers and even your competitors. Find out what they are in this video.

Analyzing market data can help you understand your customer requirements, spot marketing trends, and learn about competition, all of which can improve your decision-making.

Big data has the ability to improve internal logistics and IT operations in your company. This video details how data will help you in achieving that.

Don’t get caught up in the sea of possibilities of big data. Focus on the right datasets for your sector to make the most impact on internal operations.

Data, by itself, is an asset, a source of revenue that goes beyond providing analytical support. Every business can make money directly from its data. This episode gives examples of two methods that your company can use to monetize its data.

Bear in mind that data itself is an asset and holds value. Irrespective of the size of your business, ensure that you are always collecting data and finding different ways to sell it.

How do you decide what sort of data to collect? Marr simplifies this for you by narrowing down your focus to key business questions for four areas of your organization.

Collecting the right data starts with determining what it is you want to understand by correlating it to your business goals and overall strategy.

As with anything that holds great power, data also has the potential to become a liability. In this video, you will understand the steps you can take to make sure your data doesn’t become a burden.

Make sure your organization’s data strategy addresses all potential pitfalls related to data ownership, privacy, and security risks for your business.

To develop data-related competencies, your data scientists need to focus on five key skills. This video details what they entail.

Remember, data science is an evolving field, so there are no pre-determined formulas to get it right. It is key for data scientists to be creative such that they can find new ways to analyze, gather, and use data to drive your business.

In order to truly reap the benefits of big data, organizations need to go beyond defining a data strategy to foster a data culture. Learn how to make data an intrinsic part of organizational culture in this episode.

Creating A Culture Of Data At Your Organization

Fostering a data culture requires a mindset shift to get employee buy-in. A top-down approach wherein business leaders lead by example helps build trust in data-driven decision making.

There's no arguing the importance of data and numbers in our daily lives. In Making Numbers Count, Chip Heath and Karla Starr set out to showcase why it is important for everyone to be able to interpret numbers and statistics effectively and appropriately, as well as communicate via data. Through this series, you'll learn about 13 important rules to help you when communicating with numbers. 

Making Numbers Count By Chip Heath And Karla Starr

In this introductory episode, you'll get an overview of what this series will cover, as well as a brief understanding of the importance of data and being able to effectively collate and comprehend numbers. 

In this episode, you'll discover what translation is, and why it's important for everyone to master this skill. 

What Are Translations And Why They're Important

Understand what the main goal of translation is, and practice the art of translation through a few guided exercises. 

In this episode, you'll be guided through some exercises to understand the 2nd rule when it comes to translations: the importance of one. As a result of this video, you'll know how to make a staggering number more approachable.

Learn about the importance of creating a prototype. Through a few exercises, you'll see how creating a prototype, or a more manageable way of viewing a large set of data data, can help when trying to comprehend it all.

Through this episode, you'll learn about why our brains cannot process large numbers easily. In addition, through a few examples, you'll learn how to take large, hard-to-understand numbers and convert them into more user-friendly, understandable content. 

In this episode, you'll learn about what a fathom is, and how creating one for your own data can prove useful. Through a few guided exercises, you'll be able to practice this technique as well.

While numbers can be hard to visualize, in this episode you'll learn the skill of attaching concrete concepts to them, to help make the data easier to understand. 

Rule #6: Convert Abstract Numbers Into Concrete Objects

Through a few examples and a guided exercise, in this episode you'll learn how to create vivid translations of your content, which wil help your audience better understand and react.

Rule #7: Translate Numbers Into Vivid Examples 

Rather than a rule, Clark Boyd find this concept to be more of a set of ideas that you can utilize. In this episode, understand how to make numbers and data more relateable, by mapping them to different dimensions. 

Rule #8: Translate Numbers Into Different Dimensions

In this episode, learn how to take massive numbers, and scale them to something that humans can more effectively relate to. 

Understand the importance of emotion, and learn how to use that as part of your translations, when trying to make your data more relateable. 

Take a deeper dive into making numbers emotional, by exploring 3 simple techniques. 

Learn how to make your data stick for your audience, by making the content about your audience. In this episode, you'll explore this strategy through a few examples. 

When faced with a large piece of data, sometimes you may encounter something called "psychological numbing". In this episode, explore this phenomenon, and learn how stretching time can effectively tackle and rectify numbing. 

In this episode, learn the skill of bringing an element of surprise, when presenting a set of data. 

In this final episode, you'll run through and recap the rules of translating numbers. 

Wrapping Up: The 13 Rules Of Translating Numbers

As a decision scientist and a decision-making authority, Tremaine Du Preez draws on real events and data to introduce you to the six habits that differentiate good decisions from those that are likely to fail.

See how a crisis in 1985 London snowballed because of an inefficient police response, due to the lack of clarity in decision systems.

Good decision-making systems help improve the quality of decisions and their outcomes. That improves the confidence in one's choices and trust between decision-makers.

Identifying the correct core objective is similar to solving the right problem, Ensure you aren't merely grappling with a symptom.

If you are solving the wrong challenge, no amount of analysis or data is going to lead to a good outcome.

What are meta decisions? Find out about this distributive decision-making process that speeds up and improves outcomes.

Your first decision should be about how other decisions will be made. This will create an alignment within team members and help them focus on the process.

What worked in the pre-pandemic world has been overhauled in recent times. Decentralize decision-making by drawing intelligence from available data as opposed to from mere opinion.

Understand whether you have the right data for the job by separating intelligence from opinion. This will immediately improve the quality of your decision-making.

Do negative emotions such as anger or disgust color our judgment and affect our risk perception?

In any decision, consider your emotions. Are you excited, angry? How are your feelings influencing the decision and perception of risk?

Seek criticism to improve your chances of being right. This will help rethink your conclusions, increasing your likelihood of success.

Good decision-making invites alternative points of view. Seek diverse opinions and view criticism as information.

In this series, learn about a method developed by  author Mel Robbins. Understand the theories behind the method, discover some personal anecdotes from Robbins herself, and explore ways and activities to utitilize the method in a variety of areas. This course will lead you through a number of reflection activities to help you better yourself, and set yourself up for success moving forward.

In this introductory episode, you'll learn about what led Mel Robbins to create the 5 Second Rule, as well as what will be covered in the remainder of the course.

Learn a little bit about the author Mel Robbins, and the origins of the 5 Second Rule. In addition, through the anecdote, understand how the 5 Second Rule can help you no matter how bad things get.

In this episode, discover how you can start using the 5 Second Rule immediately, and the ways it can help you improve your life instantly. Starting small, learn how to utilize the method in your morning routine. In addition, learn about a small activity you can do to use the 5 Second Method.

What to Expect When You Start Using the Rule

In this video, understand some of the theory that is behind the 5 Second Rule. Discover the importance of Habit Loops, Starting Rituals, and Activation Energy.

In this episode, you'll be guided through a reflection activity to help you think objectively about the stress points in your life.

Reflection Activity: What's Worrying You?

Learn about courage, and discover some real life examples of courage through anecdotes of Mel Robbins in this episode.

Rosa Parks, who sparked the modern American Civil Rights Movement, did not hesitate for a second when she refused to sit in her seat. Mel Robbins believes this is an excellent example of everyday courage. Without hesitation, there's no way to talk yourself out of something and Mel Robbins believes that this is a very important skill. Think about two important questions, and go through a small reflection activity to demonstrate this in this episode.

In this episode, you'll learn about the Wake Up Challenge - a way to encorporate the 5 Second Rule into your routine. Learn about the challenge, as well as three reasons this challenge is so important.

The Wake-Up Challenge (and Why  the Snooze Button is Your Biggest Enemy)

Understand how to use the 5 Second Rule to increase your productivity, through a six step process.

Procrastination is not neccesarily bad, says Mel Robbins. In this episode, learn about good procrastination, as well as destructive procrastination, and how you can use the 5 Second Rule to help against destructive procrastination in a three step process.

Learn about a 3 step process that Mel Robbins suggests to help you utilize the 5 Second Rule in stabilizing your thoughts and break out of anxiety.

In this episode, understand why fear is counter productive, and learn about a tool that encorporates three key items: If-Then planning, Anchor Thoughts, and the 5 Second Rule. 

Take a look at an inspiring story, and then move on to an assignment that Mel Robbins actually utilizes herself during her talks.

Confidence is not a personality trait; rather, it's a skill. In this episode, learn about how you can build confidence using the 5 Second Rule. 

"Is it possible to use the 5 Second Rule to actually discover your passion and then pursue it?" is a question that Mel Robbins gets asked a lot. In this episode, learn about Robbins's step by step guide to find your true passion.

In this final episode, run through a ten-point summary of the 5 Second Rule, and ways to implement this to keep moving forward.

Patrick Lencioni, founder and president of The Table Group, writer and consultant to CEOs and their executive teams, professional sports organizations, the military, non-profits, universities, and churches; has conceptualized the Five Dysfunctions of a Team model. This model, which we will cover in detail during the course, lists five behavioural tendencies that will keep your team from performing at its best.

The Five Dysfunctions of a Team by Patrick Lencioni

Genuine teamwork in most organizations remains elusive because of five inherent dysfunctions of a team. In this video, you will learn about the importance of teamwork and how you can, by the end of this course, help your team overcome behavioural dysfunctions to achieve effective teamwork.

This video sets the context of the Dysfunctions of a Team model through the story of a realistic, but fictional organization. By relating with the characters and set-up in the story, you will learn how team dysfunctions mar a company’s performance in the practical world.

In this episode, Kathryn, the new CEO of Decision Tech, holds an offsite meeting to address team issues, and explains the importance of trust. By the end of this video, through observing the behaviour of the members of the group in the story, you will learn how to identify signs of mistrust in your team.

This episode reveals the actions exhibited by trusting teams. They are open about their mistakes, ask for help and provide feedback. In this video, you will learn about a few tools that can help overcome the absence of trust within your team.

In this episode, you will view a change of track when Kathryn tells the group that they now need to spend some time understanding what they are working towards: the team's goals. Individual results don't matter if they don't promote the team's goals. By the end of this video, you will learn the importance of formulating specific team goals, rather than individual or department-wide goals.

In this video, you will learn how to make your team focus on results by making the goals clear, and rewarding only those behaviours and actions that contribute to those results

In this episode, you'll be working on how to diagnose the dysfunctions prevalent in your team.

All strong and long-lasting relationships require productive conflict in order to grow. Unfortunately, most people go all out to avoid passionate debates that are essential to any great team. After watching this video, you will learn how conflict is productive, and will discover how to guide your team to let down their guards, to willingly engage in healthy conflict.

Healthy conflict can improve productivity by involving different perspectives to arrive at solutions. In this video, you will learn how to transform your boring, political meetings to lively, constructive, and solution-driven ones.

Great teams move forward on their decisions with complete buy-in from every member of their team. Conflict underlies the willingness to commit without perfect information. In this video, you will learn how to push your group for closure and adherence to set schedules.

The Third Dysfunction: Lack of Commitment

Accountability refers to the willingness of team members to call their peers out on performance or behaviours that may hurt the team. This video shows you how to identify signs of avoidance of accountability within your team and will provide ways to help overcome this dysfunction.

The Fourth Dysfunction: Lack of Accountability

In this episode, you will be introduced to a team exercise in order to demonstrate some of the points you have learned so far.

The on-site application is a different ball game. Difficult decisions are taken, and some heads are rolled. The team strives to overcome their dysfunctions to drive their company to achieve the top spot in the market. After watching this video, you will learn how team building efforts can help your organization accomplish goals.

Take your team through the experience of this diagnostic exercise, discuss the results, and identify any clear implications for the team.

As difficult as it is to build a team, it is not complicated. The five dysfunctions listed in this course can keep your team from performing its best. You, as a leader, need to facilitate having your team spend considerable time together to overcome these dysfunctions, and perform effectively and successfully.

In this course, based on David Horsager’s book Trusted Leader: 8 Pillars That Drive Results, we will explore trust-building from a leader and organization’s perspective – how identifying and solidifying the key pillars or drivers of trust are critical to help drive results.

Trusted Leader: 8 Pillars That Drive Results by David Horsager

David Horsager believes that trust is any organization’s single-biggest metric for success – which is why building it should be a leader’s priority. The good news is that trust is a learnable skill set -- it can be learned, practiced and perfected. You need to know where to start, and the 8 Pillars, as explained by Horsager, are a great place to begin. 

Introduction: The Business Value of Trust

In this episode, learn about the importance of trust, across all levels of an organization. In addition, discover the impact trust can have on a business, and the the way a lack of trust can be a huge detriment.

Learn about the very first pillar Horsager outlines - clarity. Discover the need for clarity in terms of communication, as well as the relationship between clarity and trust. 

Discover the steps to build the clarity pillar in your organization, as well as the potential cracks to look out for.

In this episode, learn about the second pillar, compassion. Understand the leadership values and values necesarry for creating compassion, as well as the repercussions of not having compassion.

Learn about how to put pillar 2, compassion, into practice through a set of four important habits.

Explore the third pillar, character, and the ways to identify character, as well as why it's not possible to measure good character.

Character is not a measureable trait, according to David Horsager. However, with conscious intent, there are seven steps you can take to ingrain character into your organization.

Learn about the fourth pillar, competency, and why compentency breeds trust.

Competency is a non-negotiable for trust. In this episode, learn about three ways to ensure continuous growth and upskilling.

In this episode, explore the fifth pillar, commitment. Understand why it can be a trust-builder, or a trust-destroyer, and the reason it is a top-down trait.

Learn about the 3 important steps you can take to ensure that as a leader, you are demonstrating commitment to your team and organization.

Connection, the sixth trait is more important than ever, and harder to  accomplish due to an increase in digital communication. In this episode, explore the importance of this pillar.

Learn about ways to build a behavioral system that will encourage connection, through four strategies. 

In this episode, try practicing a framework organization that David Horsager suggests, called the Trust Shield.

Explore the seventh pillar, contribution in this episode. Understand the importance of contribution, as well as six habits you can use to fix a lack in contribution.

Learn how to identify some key-decision-making actions, that will aid in your contribution.

Exercise: Identify Decision-Making Actions

In this episode, learn about the final pillar, consistency. Learn about the importance of consistency, a small anecdote from Horsager regarding consistency, as well as the symptoms of inconsistency.

Intention and active effort are very important in terms of building up the consistency pillar. In this episode, learn about two frameworks that are crucial in ensuring consistency.

In this episode, take a small assessment to gauge where your organization and yourself stand on each of the 8 pillars.

Recap the 8 pillars of trust, and why they truly matter.

Author Paul Smith teaches you how to use numbers to tell a story in two ways: the how we get here method and the discovery method. No matter which path you choose, telling stories with data will be the perfect way to impress your audience.

Presenting the concept of using data and figures to narrate a story that is intriguing enough to capture attention, Paul Smith speaks of the 'How we got here' story or the narrative that describes the process in chronological order. We are introduced to online banker Andrew Moorefield and his problem statement.

We can share data to tell stories and communicate aspects of our business. Some facet of the business is the main character while the story is about what happened with that data over a period of time.

Going into greater detail of the 'How we got here' story, Paul Smith continues Andrew Moorefield's experience. Not being able to meet payroll requirements spurred this tale. What was the lesson he learned in the process?

Storytelling can communicate a problem in a way that is easier for people to understand and accept. As you tell your story, be open and honest with data and leave people to craft their own solutions.

Why does storytelling with data work? Paul Smith says this method is not different from the regular story. A data story also has a beginning that introduces the context, a middle that explores the conflict, and an end that shows the outcome. You too can use this method of showing, not telling, for impact.

The "How We Got Here Method" walks the audience through data in chronological order showing how you arrived where you are. When you end your story, leave the audience to figure out the predicament and what to do about it.

The second method of storytelling with data is the "Discovery method". This uses personalization for effect and lets the audience reach the same conclusion as you without having to tell the outcome. A personal journey of discovery told as a story is an effective way to engage with your audience.

In the "Discovery Journey" method of storytelling, you are the main character. The technique is to walk your audience through the analysis that you did right up to the discovery moment, the ah-ha.

Taking the second route of discovery as the base for storytelling, Paul Smith guides us through one of his sales and marketing presentations on disposable diapers. Using science to explain why humans back ideas akin to their own, the master storyteller pushes the discovery method.

Applying The "Discovery Journey" Method I

Effective storytelling with data turns your ideas into your audience's ideas. Use numbers to lead your audience to the problem and their own recommendations.

Drawing parallels between traditional storytelling and the discovery method he used in drawing up his analysis, Paul Smith builds a compelling case for the second route. The point to note is that contrary to how it sounds, using data to tell a story is not cut and dry, it leans on human emotions. Understand the five-point strategy to perfect it.

Applying The "Discovery Journey" Method II

Storytelling with data follows the classic story structure: context, conflict, resolution. Stories with data must also include an emotional moment when the impact of the data becomes clear.

Billionaire maverick, dream catcher, or quirky businessman, it might be difficult to define the CEO of SpaceX and Tesla, but Ashlee Vance's biography sets out to do just that. Stay tuned to this series to find out what fuels Elon Musk and his strategies for excellence.

Technology is meant to serve a much higher purpose than make everyday lives easy, believes Elon Musk. Whether it is Solar City, e-transport or space dreams, the Tesla CEO always sets his sight high.

The Maverick Who Wants To Change The World

Elon Musk had a clear goal even while still in college. Driven by a bigger purpose, saving the human race from annihilation, for instance, he set about exploring his options. His journey makes for interesting insights, watch this video to learn more.

Elon Musk's goals are broad and far-reaching. Consider expanding your corporate goals from acquiring customers to helping customers.

If there is one thing Elon Musk is bullish about, it is perseverance. Whether it’s a bonding exercise with colleagues or the Burning Man Festival, he is always up for a challenge with his never-say-die attitude. What makes this entrepreneur a survivor, clawing back from bankruptcy and failure? Find out in this episode.

Bringing your dreams to life requires perseverance. Stay focused and work hard, even when the obstacles seem insurmountable.

Elon Musk's idea for any business is simple: pick an industry with money and enough inefficiencies to exploit using the internet. Learn how his innovative fixes ensured customer satisfaction and loyalty. You can try applying this principle to your situation.

Business ideas are all around you. One way to find them is to look for inefficiencies and come up with solutions to fix them.

A big idea can be overwhelming but broken down into simple chunks, it becomes achievable. Elon Musk has mastered that thought process and so can you. Take cues from how the Mars mission shaped up by watching this video.

Big tasks can seem too overwhelming to get started. When this happens, break your complex ideas down into smaller, actionable pieces.

Elon Musk can be one of the few tech-preneurs who can make environmentalism cool and coveted by the rich and happening. He makes it possible to save the planet while furthering your goals. Watch and learn.

Your company mission may inspire employees but not consumers. Make sure your product or service aligns with your mission as well as your customers’ needs.

They say your true character is revealed under stressful situations. This is where Elon Musk scores over his competitors. The story of how he brought Tesla back from the brink of bankruptcy is educative. Hit play to learn more.

It's easy to make bad decisions in a crisis. Under pressure, stay focused and rational as you find a solution.

He may not wear a cape but Elon Musk's all-or-nothing attitude has earned him a superhero stature. There's more to his rise and rise, also find out why there are big payoffs for taking risks, in this episode.

Big ideas demand big action. If you believe in an idea, don't wait to get started—go all in.

Shaji Mathews breaks down what it truly means to build an AI-ready workforce—not through technology alone, but through capability, mindset and organisational design. This episode explains how leaders can equip teams with AI literacy, encourage experimentation and redesign roles for human-plus-machine collaboration. Shaji highlights practical steps to develop confidence in using AI tools, create learning pathways that keep pace with innovation and shift managers from task supervision to value-creation. The conversation offers a clear roadmap for organisations accelerating their AI transformation.

Building an AI-Ready Workforce with Shaji Mathew – CHRO, Infosys

What if you had the key to win over people? Dale Carnegie did have it, and he willingly shared it with all! From making friends to directing opinions, How to Win Friends and Influence People has a solution for every possible situation in your social life.

How To Win Friends And Influence People By Dale Carnegie

What makes a book that dates back to 1936, popular even in the 21st century? The fact that human beings are social animals. Dale Carnegie recognized this fact and laid out timeless golden rules that will help you make meaningful friends and get them in your corner.

How to Win Friends and Influence People can help you boost your chances of meeting and adding interesting people to your circle of influence. Dale Carnegie lays out nine rules to navigate his book. This episode discusses the universal relevance of these to get the best out of not just this, but any non-fiction book.

Nine Ways To Get The Most Out Of This Book

Understanding human behavior and building relationships can seem daunting. Carnegie simplifies these problems with some classic rules that can help deal with people in any situation. But before that, he gives nine actionable tips to help convert these fundamentals from theory to action.

Avoiding three Cs and mastering three fundamental techniques can help you deal with people in any situation. Find out what they are in this video.

Fundamental Techniques Of Handling People

Carnegie offers three key principles for working effectively with others: Don't criticize, condemn or complain; show sincere appreciation; and, respect the other person's opinion.

Coaching By Ruchira Chaudhary

Coaching By Ruchira Chaudhary

Coaching By Ruchira Chaudhary

Episodes

1. Unlocking Uncommon Leadership

2. The Leadership Crisis

3. Good Managers And Bad Coaches

4. The Cornerstones Of Coaching

5. Preparing For Liftoff

6. Cracking The Coaching Code

7. Framework Of Coaching Style - The Ask/Tell Model

8. The Coaching Construct

9. Building An Organization-Wide Coaching Mindset

10. The Crisis Coach

11. Enabling Women Leaders

12. The New Learning Code